Contact Us

Have a question, a suggestion, or something you'd like us to look into? We're here to help. Whether you've spotted something that needs updating, want to flag an issue, or simply need a bit of guidance, reaching out is straightforward — and we aim to respond promptly.

How to Get in Touch

The most reliable way to reach our team is by email. We monitor our inbox regularly and work to reply within one business day. Please include as much detail as you can so we can give you a useful, accurate response first time around.

Send your message to: [email protected]

What You Can Contact Us About

We welcome all kinds of messages. Here are some of the most common reasons people get in touch:

• Corrections or updates — If you believe any information on our site is out of date or inaccurate, let us know. We take accuracy seriously and will review your feedback quickly.
• General questions — Not sure about something you've read? Ask us. We'll do our best to explain it clearly.
• Feedback on our content — If a page was helpful, or if you think something could be explained better, we'd genuinely like to hear it.
• Partnership or editorial enquiries — If you'd like to discuss working with us in any capacity, drop us a line with the details and we'll take a look.
• Responsible gambling concerns — If you or someone you know needs support, please reach out. We can point you towards appropriate resources.

A Few Things to Keep in Mind

We're an editorial team, not a customer support service for any third-party platform. If you're having a technical issue with an external site, you'll need to contact that site directly. We also can't process account requests, payments, or complaints on anyone else's behalf.

That said, if something on our end has caused confusion or you feel we've missed the mark, we want to know. Honest feedback helps us improve, and we read every message we receive.

Response Times

We typically reply within one working day, Monday to Friday. Messages sent over the weekend will be picked up at the start of the following week. If your matter is time-sensitive, please say so in your subject line and we'll prioritise accordingly.

We look forward to hearing from you.